Welcome to Shagan Support

Thank you for using Shagan! We're here to help. Below you'll find information on how to get support for any issues or questions you may have about using the app.

Frequently Asked Questions

• How do I send a gift using Shagan?
  To send a gift, simply open the app, select the wedding event, and follow the prompts to enter your payment information and gift amount. Your transaction will be securely processed.

• Is my payment information secure?
  Yes, your payment information is encrypted during transmission and not stored on our servers. We use industry-standard security measures to protect your data.

• How do I update my personal information?
  You can update your personal information by going to the app's settings and selecting "Profile." From there, you can edit your details.

• How do I delete my account?
  To delete your account, please contact our support team at info@shagan-it.com with your request. We will process your request promptly.

• What if I encounter an issue with the app?
  If you experience any issues, please contact our support team at info@shagan-it.com or use the in-app support feature to report the problem.

Contact Support

If you can't find the answer to your question in our FAQs, our support team is here to help.

• Email Support: info@shagan-it.com
• Phone Support: 425-647-7933
• In-App Support: Use the support feature in the Shagan app to contact us directly.

Feedback

We value your feedback and are always looking to improve our app. If you have any suggestions or comments, please let us know at info@shagan-it.com

Thank you for using Shagan!